Important: ExtenzeOfficial.com is an independent educational website. We are not a store, we do not process payments, and we do not ship products. If you purchased a product after clicking a link on our site, your order was placed on a third-party merchant website.

How to Reach Us

We welcome messages that help improve our content and the overall reader experience. The best way to contact us is through our website contact form.

Primary contact method: Website contact form
Recommended: Include a clear subject line and specific details
Privacy note: Please do not include sensitive personal or medical information

If your contact page supports it, use a form with these fields:

Name (optional)
Email (required so we can reply)
Subject (dropdown recommended)
Message

Choose the Right Subject (Faster Responses)

To help us route your message correctly, please select the closest category below. If your form supports a dropdown, we recommend using these options exactly:

Content Question (general questions about a page)
Correction Request (inaccurate or outdated info)
Privacy Request (access/deletion/correction requests)
Legal / Trademark Inquiry (rights, trademarks, or policy concerns)
Affiliate / Disclosure Question (commission disclosure questions)
Partnership / Business Inquiry (collaboration proposals)

Before You Message Us: Read This (Saves Time)

1) If you need medical advice

We can’t provide medical advice. Our content is educational and not intended to diagnose, treat, cure, or prevent any disease. If you have erectile dysfunction (ED) or a medical concern, consult a licensed healthcare professional.

See: Medical Disclaimer

2) If you are asking: “Where is my order?”

We cannot help with order tracking, shipping updates, refunds, or cancellations because:

We do not sell products directly.
We do not process payments or store transaction details.
We do not have access to merchant systems.

What to do instead: Visit the merchant website where you placed your order and contact their customer support team. Your order confirmation email should include the correct support channel and any tracking information.

3) If you suspect a counterfeit listing

We appreciate these reports because they can help protect readers. If you want to report a suspicious listing, please include:

The URL of the listing
Any screenshots or details that make it look suspicious
Why you believe it may be counterfeit (packaging differences, pricing anomalies, seller info, etc.)

We may use your report to update our buying and safety guidance. Please note we may not be able to respond to every report individually.

Correction Requests (We Take These Seriously)

If you believe something on our website is inaccurate, misleading, or outdated, we want to know. When submitting a correction request, please include:

The URL of the page in question
The sentence/section you believe needs correction (copy/paste if possible)
What you believe the correct information should be
A reputable supporting source if available (FDA, NIH, MedlinePlus, major medical institutions, etc.)

When we verify a correction is needed, we aim to update the page in a reasonable timeframe. If the correction is important for safety, we prioritize it.

Privacy Requests (U.S. Visitors)

Depending on your U.S. state of residence, you may have privacy rights related to personal information (such as the right to request access, deletion, or correction in certain circumstances). To submit a privacy request:

Use the subject line “Privacy Request”
Tell us what you’re requesting (access, deletion, correction)
Provide the email address you used when contacting us (if relevant)

We may need to verify your identity before processing privacy requests to protect your information.

See: Privacy Policy

Legal / Trademark / Rights Inquiries

If you represent a brand owner, rights holder, or legal team and have concerns about content on our site, please contact us using the subject line “Legal / Trademark Inquiry.”

To help us review your request efficiently, please include:

Your name and organization
Your relationship to the rights holder (e.g., authorized representative)
The specific URL(s) you are referencing
A clear explanation of the concern
The resolution you are requesting

We aim to handle legitimate rights requests in good faith and as quickly as reasonably possible.

Affiliate / Disclosure Questions

If you have questions about how affiliate links work, where disclosures are placed, or how we maintain transparency, feel free to contact us.

Helpful pages to review first:

Partnership / Business Inquiries

If you have a legitimate business proposal (content collaboration, licensing, or other partnership ideas), please be specific. Include:

Your name and company
What you’re proposing
Why it’s relevant to our educational mission
Any timelines or key requirements

Note: We do not accept offers that require us to remove safety disclaimers, publish misleading claims, or present the site as an “official” brand property.

What We Don’t Respond To

To keep the inbox usable, we may not respond to messages that are:

Spam, automated solicitations, or generic SEO outreach with no relevance
Requests for medical diagnosis or personalized treatment plans
Order tracking/refund requests for third-party purchases (we don’t have access)
Abusive or threatening messages

Suggested Contact Form Copy (You Can Paste Above Your Form)

Use this text above your WordPress contact form:

Please choose a subject and include your message. We do our best to respond to legitimate inquiries. Do not include sensitive medical information. For order/shipping/refund issues, contact the merchant where you purchased—ExtenzeOfficial.com is not a store and cannot access order details.

Response Time (General Guidance)

We typically review messages regularly, but response times may vary. If your message is a safety-related correction request, please mention “Safety” in your subject line so we can prioritize it.

Final Reminder

ExtenzeOfficial.com provides educational content and does not provide medical advice. If you have a medical concern, consult a licensed healthcare professional.